Cancellation policy

Last Updated:  Apr 9, 2026

At Fabula Coffee, we want you to feel confident ordering a subscription. This page explains exactly how to cancel, when cancellation takes effect, and what to expect afterward.

Who This Policy Applies To

This policy applies to all Fabula Coffee subscription orders, including, but not limited to, subscriptions for coffee, tea, creamers, collagen and other products that ship on a recurring basis (every 2, 4, 6, or 8 weeks, or whichever  frequency you selected at checkout).

How to Cancel Your Subscription

You can cancel your Fabula Coffee subscription at any time using any of the following three methods:

Method 1 — Account Portal (Fastest)

Our subscription portal gives you instant self-service access to cancel, pause, or modify your subscription.

Steps:

1.  Go to https://fabulacoffee.com/account  (or click "Manage Subscription" in any order confirmation or shipping email).

2.  Log in with the email address you used to place your order.You may receive a code to confirm your identity.

3.  Select the subscription you wish to cancel.

4.  Click "Cancel Subscription" and follow the on-screen prompts to confirm.

5.  You will receive a confirmation email once your cancellation is complete. Save this email for your records.

Method 2 — Email

Send a cancellation request to help@fabulacoffee.com with the subject line: "Cancel My Subscription."

Include in your email:

•  Your full name

•  The email address on your account

•  Your order number (found in any order confirmation email)

We will process your cancellation and send you a written confirmation within 1–2 business days. If you do not receive a confirmation email within 2 business days, please follow up or use Method 1 or Method 3.

Method 3 — Phone

 Call us at 1-844-432-2852 during business hours:

•  Monday–Friday, 9:00 AM – 8:00 PM EST time zone

Tell the representative you would like to cancel your subscription. They will process the cancellation during the call and send you a confirmation email.

When to Cancel — Deadline

To avoid being charged for your next order, you must cancel before your next scheduled billing date.

•  You can see your next billing date by logging into your account portal at https://fabulacoffee.com/account.

•  We recommend canceling at least 24 hours before your next billing date to allow processing time.

•  If your card is charged before your cancellation is confirmed, see the Refund Policy section below.

What Happens After You Cancel

Once your cancellation is confirmed: 

1. Current order in transit: If an order has already been shipped, it will be delivered as normal. You are not required to return it.

2. Orders already billed: Any order that has already been charged before your cancellation request was received will fulfill and ship.

3. Future orders: All future subscription orders and charges are stopped. You will not be billed again.

4. Confirmation: You will receive an email confirming your cancellation. This email serves as your record that no future charges will occur.

You are welcome to place a one-time purchase at any time after canceling — cancellation only stops your subscription, not your ability to shop with us.

Refund Policy for Subscription Orders

•  If you cancel before your billing date: No charge occurs. No refund needed.

•  If your card is charged on your billing date and you have not yet received a shipping notification: Contact us within 48 hours at help@fabulacoffee.com or 1-844-432-2852 and we will cancel and refund that order in full.

•  If your order has already shipped: We are unable to cancel shipments in transit. Once you receive the package, contact us to discuss options. Unopened products in original condition may be eligible for a return and refund under our standard Refund Policy.

•  Introductory offers: If you received a discounted introductory price and cancel before the second order, no additional charges apply. The first-order charge is not refundable unless the product is returned unused, or as per our standard Refund Policy.

Contact Us

  

*This policy is effective as of Apr 9, 2026. Fabula Holdings, Inc. reserves the right to update this policy with notice. The terms in effect at the time of your subscription enrollment govern that subscription.*